BrandBunny will refund a client 100% on the following...

• Client is not satisfied with concepts presented and doesn't want to continue with the concept stages?
• Managers discretion

BrandBunny will not refund a client on the following...

• The company name has changed and the client wishes to terminate the projectM
• If a client does not have a valid reason for not liking the concepts
• The client shuts down their business
• If the client has decided to change the entire requirement project scope
• If the client has NOT communicated with us for more than a fort night(2 weeks)
• If the client requests for a fresh set of concepts (redraw) after the initial concepts(Extra concepts can be purchased)
• Design firms and 3rd party designers